WordPress Maintenance
Service

WordPress Maintenance Service

“Websites today are like living, breathing, machines, just like a road car, as we all have to provide a maintenance plan and care to make sure our cars are up to a standard of quality to drive on the road.”

This analogy is the same for WordPress websites today, and this is why we offer our WordPress Maintenance plans for you. The pace of changes on the web are very rapid, and the building blocks of your brand new website can soon become outdated overnight.

At Cosmik Carrot we offer our ‘WordPress Maintenance Service’ package, that combats these concerns for you. This allows website owners like yourself to continue to add the content to your new website, and watch it grow over time, while it is running smoothly without worrying about having to make updates to your site.

Our website maintenance services allow us uptime monitoring of your site to ensure it stays online for the search engines and your users to access.

WordPress Security

Your website can be open to security attacks like Malware, Trojans, Viruses, and even Brute Force attacks. It is imperative that you have a website that is consistently kept up to date all year round, with good solid website security. Failure to do so can cause catastrophic issues for your website that can then cause knock-on effects for your business or organisation.

Is your website protected against the following?

Malware

Malware is a term used to refer to a variety of forms of hostile or intrusive software.

Trojans

Trojans can appear in plugins and themes, which may have backdoors, send out spam, or inject hidden links into your website.

Viruses

If your website has been hacked, hackers can leave viruses in many shapes and forms. Finding where they are can be very time intensive.

Brute Force Attacks

As it says, brute force attacks will keep on trying to gain entry to your website once the hacker knows where your login page is.

Backups

As part of our WordPress support and maintenance services we also include two regular backups of your site.

The first backup is a daily backup of your database, and the second backup is a full backup of your site every other day, which means you can continue to make updates to your site, without worrying about losing any data. In the event of anything going wrong, we are on hand to put your site back to how it was previously.

Backups to Cosmik Carrot Server

45 Backups completed a month per site

Updates

We introduced our WordPress Maintenance Support for the site updates alone at the beginning of 2015, as we found that the moment a new site is completed and handed over to a client, the responsibility of keeping the site up to date and plugins updated had always fallen short by the client. This then results in a new site being out of date, and open to security flaws, which then results in additional charges to fix the site when an issue arises on the site.

To combat this additional task within your business, or organisation, as part of our WordPress Maintenance Support we are committed to providing real time daily updates when required to your site. If any conflicts occur, we will handle the development to make sure everything is updated. Regular website maintenance is the only way forward if you want your website to succeed.

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348 - Average amount of updates for a website in 2017.

Security

As WordPress is an open source content management system, there are parts of the platform that have become hackable due to its popularity in recent years, as the WordPress platform now accounts for over 23% of the web.

Part of our WordPress Maintenance Service involves increasing the security of your WordPress site to avoid any possible attacks. This protects your website. No website is 100% secure against any attacks, however we aim to bolster your WordPress security to reduce any risk to your site with 35+ improvements. One specific example is that if there are any IP addresses that try to gain access to your site, we are notified and that specific IP address will then be blocked immediately as part of your daily WordPress Maintenance Support.

348 - Average amount of updates for a website in 2017.

Business Stability

Every client that has joined our WordPress Maintenance Support has seen the great value that it has brought to their business and organisation. The confidence of knowing that each day your website is running up to date, and fully secure provides you the opportunity to focus on your business and organisation without any distractions. In addition all our support requests are dealt with in a swift and timely manner until fully resolved.

  • Conversion Rate – 90%
  • Return Users – 77%
  • Social Following – 85%

Years in Business

Hours a day

Days a year

Monthly Reports

Each month a monthly report is delivered to your inbox so you can review the maintenance support that has been carried out for you. The report covers all the backups completed, all the details itemised and dated of each update, and all the security blocks that have been carried out.

What Our Clients Are Saying

Don’t just take it from us, let our customers do the talking!

  • WordPress Event Espresso Integration and Customization

    Apr 2018 - May 2018

    Ben was amazing to work with. He provided a schedule, with deliverables and adhered to both. He was fast, efficient, and easy to work with. Great communication skills and the quality of his work is top-notch. I would recommend Ben to anyone.

    Otto Suarez Avatar Otto Suarez
    08/05/18
  • We've been working with Ben for some time now and he is extremely professional, communicative and punctual with his project goals. Its an absolute pleasure working with him!

    Toby Kassoy Avatar Toby Kassoy
    26/01/18
  • Ben met and exceeded all of my expectations. He is the best web developer / designer that I have worked with. I highly recommend him.

    I am looking forward to working with Ben in the future.

    Dave Walis Avatar Dave Walis
    22/12/17
  • Ben, I have immense respect for your expertise, professionalism, and patience. Thank you for your guidance and support during our website creation and upgrades. I enjoyed our collaborations and learnt so much from you. I am forever grateful.

    Theresa Martincevic Avatar Theresa Martincevic
    24/12/17
  • A project I was working on used the Event Espresso plugin and I wanted to find a web developer who was reliable, responsive and thorough to set up and configure EE. Ben met all of these requirements and then some.

    Ben was always available to answer any questions, met the deadline and went above and beyond during the project. I would highly recommend Ben and would not hesitate to work with him again.

    Daniella Norwood Avatar Daniella Norwood
    02/11/17
  • Credit Canada Debt Solutions, a not-for-profit credit counselling service, has employed the services of Cosmik Carrot for the redesign of the website of Credit Education Week Canada. Ben Bradley performed this task admirably, and did so under some tight time pressures. We would like to mention that on multiple occasions, our management team did a re-think of what we wanted for the website. When this was communicated to Ben, he was always capable of getting something back to us in a very short period of time. Also, one of the primary functions of this website relates to the use of webforms - either for entries for a contest, or for submissions for funding of events. In the case of the latter webform, Ben has set us up so that there will be significant time savings on our end in the future. We are very pleased with the work that Cosmik Carrot has done for us, and will use their services in the future.

    Keith Emery Avatar Keith Emery
    17/10/17
  • “Ben provided great support over the course of the project, especially as some elements changed slightly as things progressed. In addition to adding Event Espresso, he has also greatly improved my site speed and design by changing WordPress themes. I would highly recommend him to anyone looking to use Event Espresso on their site.”

    Meredith Whitely Avatar Meredith Whitely
    18/10/17
  • We selected Ben at Cosmik Carrot for our recent Wordpress (DiviBuilder) website improvement project as he demonstrated a clear understanding of the project aims, and offered a host of intelligent insights into enhancing our site's SEO and performance. Ben produced new pages to encourage additional lead enquiries, and improved the styling of existing pages too. With his thorough and organised approach, the project was completed on schedule. Then, in contrast to other developers we've worked with, Ben provided an invaluable tutorial session covering everyday tasks, so that we can manage them in-house. We would be happy to work again with Cosmik Carrot on any future site improvement project.

    Chouchoute Luxury Chocolates Avatar Chouchoute Luxury Chocolates
    10/08/18

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